Unhappy with TurboTax

I paid $30 at Best Buy for my copy of TurboTax.  They then dinged me another $30 for the Iowa state taxes download version.  I efiled my return(s) -- federal and Iowa -- and they billed me yet again, for a third party to collect charges for efiling -- an amount deducted from my refund!

Good lord, federal  efiling is supposed to be free.  I don't know why I had to pay the third party "fee" but it will  never happen again.

TurboTax is a sharp practice artiste.  I do not, can not, and will not recommend them to anybody.